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Business Process Management and the Balanced Scorecard : Focusing Processes on Strategic Drivers

Name: Business Process Management and the Balanced Scorecard : Focusing Processes on Strategic Drivers
ISBN: 9780470102145

Ralph F. Smith

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Business Process Management and the Balanced Scorecard shows managers how to optimally use the balanced scorecard to achieve and sustain strategic success even as the business environment changes. It exceptionally fills the gap between theory and application to facilitate the use of processes as a strategic weapon to deliver world-class performance.

种类:

Business & Economics - Management & Leadership

年:

2006

出版:

出版社:

Wiley

语言:

english

页:

240

ISBN 10: