IT Service Catalog Process Management Templates and Examples Workbook - The Service Catalog Planning, Implementation and Maintenance Guide
Gerard Blokdijk, Claire Engle, Jackie Brewster
A professional technical roadmap to ITIL® framework Service Catalog Process Management, with templates, examples & other ITIL® IT Service Management resources for organizational implementation.
年:
2008
语言:
english
页:
168
ISBN 10:
0980513618
ISBN 13:
9780980513615
文件:
PDF, 918 KB
IPFS:
,
english, 2008